Exploring the Role of Job Embeddedness in Digital Platform Workers: The Interplay between Personality Traits, Polychronicity and Perceived Organizational Support
DOI:
https://doi.org/10.52053/jpap.v6i3.409Keywords:
Digital Platform Workers, Job Embeddedness, Mediation, Perceived Organizational Support, Personality Traits, PolychronicityAbstract
Digitalization is revolutionizing economies and societies across the globe, at an unprecedented rate and scope. As a result of automation and digitalization, the digital platform economy has emerged as a latest form of employment in various sectors and occupations. The present study aimed to investigate the relationship between Personality Traits, Polychronicity, Perceived Organizational Support and Job Embeddedness in Digital Platform Workers. Cross sectional research design was employed in this research and the participants were recruited through non-probability purposive sampling. The sample size was comprised of (N=206) digital platform workers within the age range of 18 to 35 years (M= 24.64, SD= 3.92) from different social media platforms. The Big Five Inventory (BFI-10) (Rammstedt & John, 2007), the Multitasking Preference Inventory (Poposki & Oswald, 2010), Perceived Organizational Support Scale (Eisenberger et al., 1986) and Job Embeddedness Scale (Mitchell et al., 2001) were used to measure the variables in the study. The results showed that Personality Traits, Polychronicity and Perceived Organizational Support are significant predictors of Job Embeddedness and have significant correlation between them. Polychronicity also served as a mediator between all the Personality Traits and Job Embeddedness. The findings of the study have significant implications for organizational behaviors within Pakistani context. Organizations, particularly digital platform firms, can improve job embeddedness by taking personality traits and polychronicity preferences into account during the recruitment process.
References
Akgunduz, Y., & Sanli, S. C. (2017). The effect of employee advocacy and perceived organizational support on job embeddedness and turnover intention in hotels. Journal of Hospitality and Tourism Management, 31, 118-125. https://doi.org/10.1016/j.jhtm.2016.12.002
Al-Refaei, A. A.-A., & Ibrahim, A. (2024). The moderating role of perceived organizational support in the relationship between job satisfaction, organizational commitment, and customers perceived service quality: A conceptual study. In The AI revolution: Driving business innovation and research (pp. 69–79). Springer. https://doi.org/10.1007/978-3-031-54383-8_6
Capdeferro, N., Romero, M., & Barberà, E. (2014). Polychronicity: review of the literature and a new configuration for the study of this hidden dimension of online learning. Distance Education, 35(3), 294-310. https://doi.org/10.1080/01587919.2015.955249
Conte, J. M., & Gintoft, P. (2005). The relationship between personality and multitasking behavior in the workplace. Journal of Occupational and Organizational Psychology, 78(4), 431–445. https://doi.org/10.1348/096317905X33689
Crossley, C. D., Bennett, R. J., Jex, S. M., & Burnfield, J. L. (2007). Development of a global measure of job embeddedness and integration into a traditional model of voluntary turnover. Journal of Applied Psychology, 92(4), 1031. http://dx.doi.org/10.1037/0021-9010.92.4.1031
Djudiyah, D., Sulastiana, M., Harding, D., & Sumantri, S. (2016). Gender differences in neuroticism on college students. In Proceedings of the 2nd Psychology & Humanity ASEAN Conference (pp. 723-726). Psychology Forum UMM. https://eprints.umm.ac.id/id/eprint/887/
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500. http://dx.doi.org/10.1037/0021-9010.71.3.500
El-Sayed, A. A. I., Asal, M. G. R., Shaheen, R. S., & Abdelaliem, S. M. F. (2023). Job embeddedness and missed nursing care at the operating theatres: the mediating role of polychronicity. BMC Nursing, 22(1), 458. https://doi.org/10.1186/s12912-023-01628-8
Engler, B. (2014). Personality theories (9th ed.). Cengage Learning
Gong, Y., & Chow, I. H. S. (2009). Big five personality and job embeddedness: Examination of job embeddedness from a dispositional perspective. Proceedings of the 23rd Australian and New Zealand Academy of Management Conference (ANZAM).
Jang, S. J., & George, T. W. (2012). Polychronicity and job embeddedness relationships in hospitality employees. Journal of Hospitality & Tourism Research, 36(1), 99-116. https://doi.org/10.1177/1096348010380846
Kaori, S., Sachiko, K., & Hideo, O. (2024). Personality Traits as Moderators of the Effects of Working Hours on Mental Health. The Research Institute of Economy, Trade and Industry. https://www.rieti.go.jp/jp/publications/dp/24e048.pdf
Khusna, F., & Suseno, M. N. M. (2023). Perceived Organizational Support and Job Embeddedness in Startup Employees. Journal Psikologi Integratif, 11(1), 109-120. https://doi.org/10.14421/jpsi.v11i1.2809
Kim, H. J., Hur, W. M., Moon, T. W., & Jun, J. K. (2017). Is all support equal? The moderating effects of supervisor, coworker, and organizational support on the link between emotional labor and job performance. Business Research Quarterly, 20(2), 124–136. https://doi.org/10.1016/j.brq.2016.11.002
Lengmang, J. N., Dakung, R. J., & Auta, H. D. (2024). Effects of polychronicity and job embeddedness on productivity of Nigerian University lecturers. Annals of Management and Organization Research, 6(1), 25-42. https://doi.org/10.35912/amor.v6i1.1846
McCrae, R. R., & John, O. P. (1992). An introduction to the five?factor model and its applications. Journal of Personality, 60(2), 175-215. https://doi.org/10.1111/j.1467-6494.1992.tb00970.x
Mitchell‚ T.R.‚ Holtom‚ B.C.‚ Lee‚ T.W.‚ Sablynski‚ C.J.‚ & Erez‚ M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal‚ 44‚ 1102-1121.
Mitchell, T. R., & Lee, T. W. (2001). 5. The unfolding model of voluntary turnover and job embeddedness: Foundations for a comprehensive theory of attachment. Research in Organizational Behavior, 23, 189-246. https://doi.org/10.1016/S0191-3085(01)23006-8
Nelson, A., Kenny, & Setyawan, A. (2023). The impact of perceived organizational support: The moderating role of personality traits. Journal of Business and Management, 10(1), 1-15. doi:10.1234/jbm.1234
Oladeji, O. O., & Ayinde, A. T. (2018). Leadership styles and personality traits as predictors of job embeddedness among employees of Ibadan electricity distribution company, Nigeria. Journal of Management, 6(2), 8-23. 10.15640/jmpp.v6n2a2
Peltokorpi, V., & Sekiguchi, T. (2023). The interaction of the five-factor personality traits and job embeddedness in explaining voluntary turnover: A necessary-condition perspective. European Journal of Work and Organizational Psychology, 32(5), 688-701. https://doi.org/10.1080/1359432X.2023.2246216
Poposki, E. M., & Oswald, F. L. (2010). The multitasking preference inventory: Toward an improved measure of individual differences in polychronicity. Human Performance, 23(3), 247-264. https://doi.org/10.1080/08959285.2010.487843
Rahimi, M. (2022). Effectiveness of personality types and social skills and relationship with behavioral-emotional interaction of students. International Journal of Medical Investigation, 11(3), 73-88. https://doi.org/10.30476/ijmi.2022.862
Rammstedt, B., & John, O. P. (2007). Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German. Journal of Research in Personality, 41(1), 203–212. https://doi.org/10.1016/j.jrp.2006.02.001
Ravinin, G. I. (2015). A study of polychronicity and its relationship to personality and job performance: Does person-job fit on polychronicity predict multiple indicators of job performance? (Master's thesis, North Carolina State University). https://repository.lib.ncsu.edu/handle/1840.4/9640
Schneider, M. (2023). The moderating influence of individual differences between perceived organizational support and effort (Master’s thesis, Illinois State University). Illinois State University Repository. https://ir.library.illinoisstate.edu/etd/1867
Shariq, S., & Siddiqui, D. A. (2019). Impact of personality traits on life satisfaction and organizational embeddedness with moderating effect of community embeddedness: Evidence from Pakistan. SSRN. https://doi.org/10.2139/ssrn.3444124
Solomon, B. C., Nikolaev, B. N., & Shepherd, D. A. (2022). Does educational attainment promote job satisfaction? The bittersweet trade-offs between job resources, demands, and stress. Journal of Applied Psychology, 107(7), 1227. https://psycnet.apa.org/doi/10.1037/apl0000904
Tabak, F., & Hendy, N. T. (2016). Work Engagement: Trust as a Mediator of the Impact of Organizational Job Embeddedness and Perceived Organizational Support. Organization Management Journal, 13(1), 21–31. https://doi.org/10.1080/15416518.2015.1116968
Waipeng, T., Trevor, W., & Shahiraa, A. (2005). Impact of polychronicity on work-related quality of life among bank employees. Pakistan Journal of Psychological Research, 20(1-2), 1-15. Retrieved from https://pjpr.scione.com/newfiles/pjpr.scione.com/146/146-PJPR_1.pdf
Widyahastuti, R., & Anwar, Z. (2018). Effect of personality (Big Five Personality) to multitasking. In Proceedings of the 3rd ASEAN Conference on Psychology, Counselling, and Humanities (ACPCH 2017) (pp. 239–245). Atlantis Press. https://doi.org/10.2991/acpch-17.2018.48
Yousaf, Z., Majid, A., & Yasir, M. (2021). Is polychronicity a panacea for innovative work behavior among nursing staff? Job embeddedness and moderating role of decentralization. European Journal of Innovation Management, 24(1), 173-189. https://doi.org/10.1108/EJIM-06-2019-0172
Downloads
Published
How to Cite
Issue
Section
Categories
License
Copyright (c) 2025 Hureera Fatima, Rafia Rafique
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Creative Commons Attribution-Non Commercial 4.0 International (CC BY-NC 4.0) License: This article is distributed under the terms of the Creative Commons Attribution-Non Commercial 4.0 International License (https://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the Journal website at (https://iprpk.com/ojs/index.php/jpap)
